Sales Development

Enable your sales teams and leaders with a complete sales development toolkit that gives them the resources, confidence and motivation to generate winning sales results.

Sales for Non-Sales People

All customer-facing employees shape the experience and impression your customers have of your organization. The Sales for Non-Sales People workshop is designed to provide your people with the knowledge, skills, and behaviors they need to make a positive impact on sales and to understand the vital role they play in the customer’s experience.

Target Audience

Any non-sales personnel who has cause to speak with customers, for example, technicians, engineers, support or service staff, maintenance staff or administrators.

High Spots

  • Building your confidence in communicating with customers
  • Learning how to deal with customer resistance
  • Creating a winning customer experience with every customer contact

Key learning Points & Outcomes

Sales for Non-Sales People

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