Assessments Outcome

Assessments Outcome

by | Sep 1, 2016 | Leadership

When including assessments into the recruitment process, most clients we speak to are keen to know the outcomes and often focus on reduced time to hire and lesser turnover. As a consequence of introducing assessments, other improvements such as consistency in the...
How to Bbecome Assertive?

How to Bbecome Assertive?

by | Sep 1, 2016 | Leadership

Some of us find it difficult to be assertive and we hope you’ve had some opportunity to explore the reasons why you find being assertive an area of development. As discussed in the last blog entry, some reasons why we may not be assertive are because we want don’t...
How involved is your customer?

How involved is your customer?

by | Sep 1, 2016 | Customer Experience

Depicted below is a model of the stages in the consumer decision making process that consumers follow while buying either products or services. When buying either products or services, consumers are influenced by a variety of factors. Depending on a consumer’s...

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