How involved is your customer?

How involved is your customer?

by | Sep 1, 2016 | Customer Experience

Depicted below is a model of the stages in the consumer decision making process that consumers follow while buying either products or services. When buying either products or services, consumers are influenced by a variety of factors. Depending on a consumer’s...
The Power of Silence

The Power of Silence

by | Aug 1, 2016 | Employee Engagement

Boardroom Dialogues Boardroom dialogues is a real life chronicle on the happenings inside organizations across industries in India. It represents dialogues and dynamics centered around Employee Engagement and takes place between company executives and external...
Making The Feedback Process Simpler

Making The Feedback Process Simpler

by | Aug 1, 2016 | Employee Engagement

Making the feedback process simpler One of the key themes of the recently concluded IBM Kenexa India Summit 2016was the importance of giving feedback. Several imminent speakers from companies like IBM & ITC Infotech spoke passionately about the various initiatives...
Multitasking OR the Myth that it is

Multitasking OR the Myth that it is

by | Aug 1, 2016 | Leadership

Ever find yourself juggling too many things at the same time? Ever get exhausted, and it’s not 11AM yet? Ever look at something but can’t recall when you did it? Ever have to rework something you spent time on? Heard someone ask you to pay attention to them? Find...