“As employees, we’re all on a journey with our employer. Our experiences on this journey will strongly influence our attitudes; our attitudes in turn form our behaviours which ultimately drive outcomes. A poor Employee Experience (EX) naturally results in a poor...
The writing on the wall is clear. Employee engagement impacts all business metrics of customer satisfaction, productivity, innovation and increased revenue. Leaders, today, understand that employee engagement has moved from the realm of “good to do” to being an...
“Put people first and then they will put customers first” Claus Møller, Founder – TMI and Quality Guru “Your number one customers are your people. Look after employees first and then customers last.” Ian Hutchinson, Author – People Glue...
Mitochondrial Ninjas at your Service “Mitochondria is the powerhouse of the cell” Mitochondria are tiny organelles living inside our cells. Tiny looking, but of massive significance. They are responsible for producing most of the cell’s energy through a chemical...
It is not unusual for companies to invest in building a brand around their products and services. In fact, scores of marketing agencies support companies in their quest to convince the consumer that they need to choose them over competition. But what about companies’...
What is Employee Engagement? As per Kevin Kruse, “Employee engagement is the emotional commitment the employee has to the organization and its goals.” An engaged employee is very proud of both his work and the company. Their engagement is towards their commitment to...
Key Account Management Tactics for Business GrowthDecember 16, 2024
