What is Employee Engagement? As per Kevin Kruse, “Employee engagement is the emotional commitment the employee has to the organization and its goals.” An engaged employee is very proud of both his work and the company. Their engagement is towards their commitment to...
To build a successful business it is essential to recognize and deliver as per customer expectations. A differentiated service offering valued by customers externally and internally is at the heart of fulfilling customer expectations and customer service. However,...
Employee engagement has been the buzz word for some time now as is evident in its ranking as the top 2 focus areas in Deloitte’s HCM Study in 2015 and 2016. Organizations are increasingly understanding its importance in driving business performance and continuously...
Conducting an employee engagement survey is like visiting a doctor in many ways. An individual consults a doctor when he/she wants to assess his/her health; it could be because they are currently experiencing some ailment, or because they wish to check their general...
The business world has always been a challenging place. This is especially true today, when we are operating in what is known as the VUCA environment- volatile, uncertain, complex & ambiguous. In such an environment, an organization relies heavily on its workforce...
In today’s fast paced and ever so changing business world, time & attention of the top leadership team, including the CEOs & the CFOs, are precious. The top leaders constantly prioritize, and focus their attention on issues which are most critical for their...
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