The ongoing pandemic has made inevitable, the need for organizations to reimagine customer experience journeys. Now, more than ever, organizations must spotlight the changing customer needs and have predictive processes for how the needs will evolve. The...
“The purpose of all business is to create and keep a customer.” Is one of the most recognizable quotes from Peter Drucker. He said this a few decades back, but the message endures today and will continue until there are businesses, or should we say,...
A Resilient Leader helping his team climb to the top As I browse through posts on my LinkedIn feed, Resilience seems to be taking the CenterStage in almost all discussions. In fact, the world economic forum recently published its “future of jobs” report, which...
Aligned and collaborative leadership teams create high performance and growth cultures. C-suite leadership teams allude to groups of 6 to 8 individuals who possess clear vision, strategic acumen, inspirational quotient, and significant decision-making powers to enable...
We announce today the appointment of Mr. Sumit Sahni, as CEO and Partner, effective 2nd July 2018. Prior to joining InspireOne, Sumit led Harvard Business Publishing’s (HBP) Learning Solutions and Delivery organization for Asia-Pacific and the Middle East. During his...
Key Account Management Tactics for Business GrowthDecember 16, 2024
