Do you know how many customers you lost last quarter? Do you know why? Do you know if complaints were handled satisfactorily? Do you know what you’ll need to do to retain your existing customers and to attract more?
InspireOne | TMI’s A Complaint Is a Gift is a very effective, highly sought after customer-focused offering about turning customer complaints into business opportunities, regaining unhappy customers’ trust, and transforming them into advocates.
Learning Takeaways