Customer Service & Productivity
A Complaint is a gift
Do you know how many customers you lost last quarter? Do you know why? Do you know if complaints were handled satisfactorily? Do you know what you’ll need to do to retain your existing customers and to attract more?
InspireOne | TMI’s A Complaint Is a Gift is a very effective, highly sought after customer-focused offering about turning customer complaints into business opportunities, regaining unhappy customers’ trust, and transforming them into advocates.
Learning Takeaways
- Handle and process complaints more effectively
- Learn to listen and receive criticism professionally and not personally
- Provide delightful service to both internal and external customers
- Increase your chance of receiving more responsible assignments
- Build better personal relationships with others, internally and externally
- Enjoy greater job satisfaction
- Improve your self-esteem
InspireOne is India’s leading consulting firm offering organizational and leadership development solutions. With nearly two decades of experience in the consulting domain, we help organizations convert their people and organizational capabilities into corporate value.
Our solutions are developed on the global know-how of our partners- Tack TMI and IBM Smarter Workforce.
Our footprints of delivery capabilities are both national and international backed up by a team of 1000 consultants across 50 locations and over 80 countries. We deliver solutions globally and in different languages.