Rajesh Sharma is a result-driven professional with over 15 years of qualitative experience in Operations, Finance and Technology encompassing Service Level Management, ITSM, Incident & Risk Management, IT Audit & Governance, Technical Supervision and Support. A Global Information Security Manager certified in ISO 27001 Lead Auditor, Six Sigma, ITIL Intermediate and Risk Management standards focussed on improving Operational efficiency and quality of the business. Skilled in multitasking to minimize adverse impact of critical issues on business he has contributed to achievement of organizational goals for companies like Bank of America, NTT Data and Convergys India. He is currently working as the Commercial Head.