Sales Development
Enable your sales teams and leaders with a complete sales development toolkit that gives them the resources, confidence and motivation to generate winning sales results.
Sales Development
Sales Leaders
Senior Sales Professionals
Mid Level Sales Professionals
First Time Sales Professionals
Sales for Non-Sales People
All customer-facing employees shape the experience and impression your customers have of your organization. The Sales for Non-Sales People workshop is designed to provide your people with the knowledge, skills, and behaviors they need to make a positive impact on sales and to understand the vital role they play in the customer’s experience.
Target Audience
Any non-sales personnel who has cause to speak with customers, for example, technicians, engineers, support or service staff, maintenance staff or administrators.
High Spots
- Building your confidence in communicating with customers
- Learning how to deal with customer resistance
- Creating a winning customer experience with every customer contact
Key learning Points & Outcomes
Our Blogs
- Managing Sales in the VUCA WorldIn the professional world, the time around the turn of the century brought with itself a strong inclination to the behaviors of the three Fs – Focused, Fast and Flexible. Of course, the [...]Read more
- Spotting Your Key Customers An article on Key Account ManagementCharacteristically, a key account is that valuable customer of your’ s whose loss would have a significant impact on your organization’s profits. Hence, Key account management (KAM) isn’t just [...]Read more
- 5 Reasons to Opt for Blended LearningOver the last decade, the L&D domain has witnessed a gradual transformation towards technology-driven blended learning to support organisations with different learning requirements and varied [...]Read more
